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Data Analytics Manager

Location: Hackensack
Compensation: $60,000 - $80,000 / year | Full-Time


Our mission is "Healthy Families, Safe at Home." Bergen's Promise provides exceptional care management services to keep youth and families physically and emotionally safe. We are a fast-growing social services agency based in Bergen County, New Jersey. We are looking for a seasoned Admin who shares our energy and enthusiasm in supporting the mission of Bergen's Promise.

Bergen's Promise will offer YOU an excellent benefit package including Medical, Dental, Vision, FSA, Life Insurance, Long Term Disability Insurance and two types of pension plans. We offer liberal time off benefits including Vacation, Personal and Sick time; and provide 13 paid holidays a year. We are committed to your professional development and will provide you with ample opportunities for continued education and training.



  • Listening (giving speaker undivided attention; seeking to understand)
  • Written and Oral Communication / Tact (conveying Ideas and facts effectively and diplomatically)


  • Creative Thinking/Problem Solving (provide fresh ideas and solutions)
  • Decision Making/ Judgment (with knowledge of facts, goals, constrains and risks)
  • Planning and Organizing (coordinates ideas and resources tp achieve goals)
  • Fiscal Accountability (following fiscal guidelines, regulations, principles and standards when committing fiscal resources)


  • Accountability, Dependability and Self-Management (takes responsibility, achieves results and meets timelines with little oversight)
  • Adaptability, Flexibility and Resilience (adapts to changing business needs. especially in ambiguous or adverse situations)
  • Youth and Family Focus (commitment to Agency Mission and stakeholder satisfaction)
  • Ethics, Integrity and Safety (honesty, professionalism and adherence to all workplace standards and practices)


  • Teamwork and Relationship Building (promotes enthusiasm and commitment within a team, builds acceptance, cooperation and mutual respect)
  • Valuing Diversity and Cultural Competence (embracing diversity)




- Maintain strict confidentiality of all information and processes

- Analyze service delivery data and identify trends from the perspective of quality and outcome improvement

- Evaluation of Agency data collection tools and processes resulting in recommendations for improvement

- Act as a liaison to the State's Contracted System Administrator (PerformCare)

- Support of Executive Management, Care Management, Behavioral Heath Home, Community Resources, Quality Assurance and Compliance in the areas of data, research and reporting

- Participation in Office Management efforts as they relate to Compliance and HIPAA Security

- Assist with the Compliance Risk Assessment

- Support all departments as assigned


- Develop, plan, coordinate and execute research projects for eventual publication, with the goal pf proving the value of services provided by the New Jersey Children's System of Care, including a focus on return on investment, with a goal toward publication

- Identify areas of improvements and develop new methodologies to meet strategic goals

- Follow and enforce state federal regulations

- Analyze and resolve research issues promptly and accurately

- Coordinate with management in determining research priorities and developing research roadmap

- Ensure that research deliverables meet quality standards and business requirements

- Develop written procedures regarding all of the foregoing

Qualifications & Skills:

  • Degree: Bachelor's (Master's Degree Preferred) in a business (including Math, Statistics, or Information Management) or public health related
  • Two to three years of experience in development and oversight of research projects
  • Experience in data collection and statistical data analysis
  • Familiarity with the Wraparound Model of Care or other Industry Best Practices
  • Fluency in applicable office technology and software, including Access, Power BI and statistical analysis software
  • Proven aptitude in managing processes, developing standards and promoting process improvement
  • Proven team leader with comprehension of strategic partnering
  • Familiarity with Corporate Compliance standards in the non-profit or healthcare field preferred
  • Professional publications a plus
  • Experience in writing and reviewing grant proposals a plus
  • Expertise in Microsoft Power BI a must


We offer an OUTSTANDING comprehensive benefit package including:

  • Medical, Dental, and Vision coverage
  • Generous time off including vacation (3 weeks to start), personal, sick time and 13 paid holidays each year.
  • Life Insurance, Long Term Disability Insurance and AD/D insurance fully paid for by Agency
  • Employer funded pension plan
  • Flexible Spending Account
  • AFLAC supplemental plans available
  • Long Term Care plan available
  • Credit Union member
  • Plum Benefits – discount tickets to concerts, theater, sporting events
  • 15% discount on Verizon Land/Cell phone plans.
  • Fitness membership discount
  • Competitive Salary
  • Professional Development Opportunities

Bergen's Promise is an equal opportunity employer. We honor diversity and are committed to creating a culture that embraces all.

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