The goal of the organization is to keep "Healthy Families, Safe at Home." Bergen’s Promise will provide exceptional care management services to keep youth and families physically and emotionally safe.
Wraparound care is an individualized planning process for care management that leverages the Child and Family Team and builds on a family's and community's unique strengths, values and resources.
Our Behavioral Health Home services support youth with chronic co-occurring behavioral and medical health issues and enhances the Wraparound Model of Care to integrate both medical and behavioral health care.
The key to successful wraparound is a team of family and community members guided by an experienced care manager who works to formulate the ideal array of local services & activities to benefit a child's growth and foster future success.
Our organization is accredited through the Commission on Accreditation for Rehabilitation Facilities (CARF) (English/Spanish). Our services are built on each family’s strengths and delivered through a strong, coordinated network of community based providers. Leveraging the core values below, we strive to provide the highest quality of care that will produce the most positive results for the youth and families we serve.
Professionalism • Talent Engagement & Development • Health & Safety • Collaboration • Cultural Diversity
Bergen's Promise is committed to fostering a culture of shared ownership, accountability, integrity and continuous quality improvement so that our staff are prepared to provide youth, families and other key stakeholders the highest quality services.Explore More Agency Values
Bergen's Promise offers unique, community-based wraparound services to families who have children with emotional, behavioral, developmental, mental health, and substance abuse needs.
Watch the short video on the right and download the guide below to learn more about how the wraparound process works to help plan and
implement services and supports for your child or youth and family. Access the Spanish version of the Wraparound Family Guide.
Wraparound Family Guide (5043 KB)
Each Child and Family team is comprised of people genuinely care about your child’s success. Loving relatives, close friends, teachers, clergy, care providers, and sometimes even the local soccer coach, all help to formulate the right mix of structure, guidance and support to help foster progress and future success. Who would YOU include on your Child and Family Team?Families Share Their Experiences
All families receiving Bergen's Promise support that have a youth with specific chronic medical health issues, and a behavioral health challenge, are now provided with our Behavior Health Home (BHH) medical care services that includes a highly-trained nurse or Wellness educator as part of the Child and Family Team. This enhanced team allows for better coordination of a child's unique physical, medical and behavioral health care needs.
Here's a short video introduction to our BHH program from one of our Health & Wellness Educators and Youth (For Non-English speakers, click the CC button at the bottom of the video)
Read Our BHH FAQ
Watch the video below to better understand the system of care, how it helps children get access to the help they need, and how your family can benefit from the services it offers.
In 2020, we also served 135 youth outside Bergen County. Youth outside Bergen county are usually their own guardians and participating in out-of-home treatment.
The Bergen's Promise Trustees are comprised of parents of children with emotional, behavioral or developmental issues and are each personally committed to improving the quality of care available to families in Bergen County.